• PureMotion Sports will exchange goods within 60 days of purchase.
  • All products need to be returned in original packaging & tags attached,
  • PureMotion Sports will only accept products if they are still in the original condition and original undamaged packaging.
  • For hygiene reasons, cycling shorts/bibs may not be returned or exchanged
  • Merchandise must not have been fitted or used
  • Please do not send your purchase back to the manufacturer.
  • SALE ITEMS -You will be expected to pay all shipping costs 

Damaged or Faulty Goods We will refund in full the cost of any item found to be faulty or defective, if returned with your receipt within 28 days of purchase.

Other Items

  • Items can often be exchanged at the Event where you purchased the goods. After the Event has closed, we regret that we are unable to offer a refund unless the goods are found to be damaged (see above).
  • However, you may exchange items for credit (Coupon) to be redeemed against an alternative product(s), if the item is returned within 30 days of purchase, in unused condition and in original packaging.
  • Please retain your receipt as proof of purchase, and include this when you return your goods.

To return a product, please follow the instructions below:

  • Pack the item in its original packaging
  • Include your receipt

Coupons purchased cannot be refunded.
Customers who request a refund on products bought with a gift card will receive a new gift card.

  • Items featured on our website may not always be in stock.
  • In-store prices may differ from prices available on our website.
  • Prices might change without notice
  • The price next to the item inside the item folder is the final price, this may vary due to example different pricing on the colours of that specific item.

If you have received an incorrect item, it may be returned for exchange or refund. Free shipping.

  • PureMotion Sports and our international suppliers will still carry the normal warranties/guarantees of these products as well as providing after-sales service.
  • PureMotion Sports will replace any product under warranty
  • A PureMotion Sports Coupon will be issued to the value of the items returned. This coupon will be valid for a period of 6 months

Wrongly Shipped

  • For Purchases Wrongly shipped by PureMotion Sports, PureMotion Sports will arrange collection/shipping

Expected Timelines

  • All orders that are placed on items we have in stock before 2:00pm and received by PureMotion Sports, will be dispatched the same day.
  • Back-orders take around 2 weeks to arrive from Europe/US , clearing customs being the main reason for the extra week needed  - email info@puremotionsports.co.za for more detail
  • Order received after 11:00 on a Friday or during weekend or Public Holidays will be dispatched the following working day.
  • Delivery time depends on customer's location

Cost

  • The price next to the selected item inside the item folder is the final price

Courier (Door to Door service)

  • Freight Courier delivery to most cities will be within 1-2 working days.
  • Signature is required on delivery.

Prices exclude Value Added Tax (VAT) at a rate of 15%. Prices on the website are updated regularly, and may change without notice. Prices are dependent on International Exchange Rate(s).

When purchasing goods at PureMotion Sports payments can be by Credit Card or EFT
Credit Card payments are handled by PayFast (https://www.payfast.co.za/) – PayFast are secure payment gateway which ensures absolute security when buying online.

When registering on the PureMotion Sports website, you will be asked to provide us with your personal details. This information is essential for the processing of your order and to keep you posted regarding the status of your order. Your details will be kept in the strictest confidence by PureMotion Sports and will not sold or made known to third parties.

PureMotion Sports would like to keep you informed on any news on specials and new products from time to time and will also use the contact information provided for that purpose, you may unsubscribe from our mailing list at your convenience. You may rest assured that PureMotion Sports will NOT divulge any customer information to third parties under any circumstances. Unsubscribe from the PureMotion Sports mailing list here.

PureMotion Sports reserves the right to make changes to our “Terms and Conditions” from time to time.

PureMotion Sports does not take any responsibility for any damages sustained or relating to the use of this site albeit, indirect, consequential or direct, data loss, income, profit, property loss or damage and third party claims implied or otherwise.